Thursday, May 24, 2012

New home buyers can make your voice heard

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Want to know how your builder stacks up against others visit the Better Business Bureau. If you are preparing to purchase a new home from the ground up, as a Texas Realtor, I strongly recommend using the services of a certified construction inspector. Many buyer’s forego a home inspection because they are persuaded by a builder’s rep. not to bother with this expense since their home is covered bumper-to-bumper for the first year. Don’t fall for this trick. These representative are selling a product and are paid to move the builder’s inventory of homes. If you bought a new home without the help of an El Paso Buyer’s Agent you were at a huge disadvantage. The house does not cost more when you are represented by a licensed El Paso REALTOR whose job it is to protect your interest. Many first time buyers are dazzled by all the “freebees” that they are made to feel guilt-ridden about hiring their own agent. I’ve been representing buyers since 1994 and have learned that builder’s use this psychology to  create a sense of indebted or obligation by marketing free appliances, free landscaping, up to 6% in bonuses or benefits.  What they don’t tell buyers is that if the buyer uses the builder’s preferred lender the builder is already saving about 3% (in many cases the builder has a financial interest in the preferred lender).

Here is how El Paso East side Builder’s stack up according to BBB in last 3 years:

                               

Accent Homes

Zero complaints

Bic Homes LLC

1 product complaint

Desert View Homes

9 product related, 1 warranty issue

DME Homes

unknown

Mountain Vista Builders

5 complaints, 3 product related and 2 warranty issues

Saratoga Homes

6 of 7  complaints closed with BBB in last 3 years were product related

Winton & Assoc

3 product related and 1 warranty issue

Zia Homes

4 warranty issues, 3 product related

If you have an experience with one of these builders or any new construction home buyer issues please post your comments.

To report a complaint with the BBB click here

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Posted via email from el paso homes posterous